| Product Category | Explanation | Refundable |
| Small Home Decor & Accessories | Our refund and returns policy for small home decor and accessories lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange. Return postage is at your own expense. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please contact innermostinteriors@hotmail.com for a return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. | YES |
| Artwork | Artwork is none refundable. It can be exchanged but postage is at your own expense. | NO |
| Furniture | Furniture is none refundable. In the case that your furniture arrives damaged or faulty please contact Innermost Interiors at innermostinteriors@hotmail.com within 5 days to allow us time to contact the supplier and arrange a replacement. Please inspect your furniture thoroughly as soon as it arrives. Innermost Interiors is not responsible for faulty products and is purely a drop shipping service for larger furnishings. We have a short window to report damaged and faulty products for resolutions. | NO Faulty and damaged items can be exchanged. |
| Gift Cards | None refundable | NO |
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at innermostinteriors@hotmail.com.